FAQ
Return Policy
Do you accept returns or exchanges?
All sales are final, with a no-returns policy due to limited quantities. If you receive a product that is damaged or the incorrect size than what was ordered, please email us at etrn.dreams@gmail.com for your issue to be resolved!
Shipping Policy
where can i track my order?
You may track your order at https://www.etrndreams.com/apps/track123
When will my order be shipped?
All orders ship within 1-2 business days after your order is placed!
When will I receive the tracking number for my order?
1-2 days after placing your order!
When will my tracking number be updated?
Please allow up to 48 hours for your tracking number to update! Seasonal times of the year may affect this.
Is worldwide shipping available?
Yes, it sure is!
Wash Instructions
How should I wash each garment?
It is recommended, to turn each piece inside out before washing in cold water
How should i dry each garment?
Tumble dry on low for the best results
Other
What is the sizing of each garment?
Each garment has a description that includes all the details about it! Or you may check our Instagram where models are displayed in the garments!
What material is each garment made of?
Each garment has a description that includes all the details about the piece!